February 28, 2018
Overall, very good experience in getting my home loan. The loan officer, Catherine was very friendly and easy to work with. The only thing I didn't like was the expectation for a $1000 or less deductible for the homeowner's insurance, which was not disclosed until I was very far along in the process, and which was a lower deductible than I wanted, or was willing to pay extra for. ($1500-2000 is considered standard, per several insurance agents whom I spoke to, and I wanted a $1500 deductible.) Fortunately, the company was willing to give permission for me to take out the policy with a $1500 deductible, so other than a minor delay, this was not a problem. The appraisal was completed quickly, and the closing was completed soon after that.
This was our second experience with Lori and People's Mortgage. Nothing could have gone better in either!!
Lori and her staff were incredible. They were there every step of the way and made this a very painless experience for our family. They made it personable and I always felt they had my best interest at heart.
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